No Evidence That Data Breach Privacy Laws Work

Have you ever received a notice that your data privacy has been breached?  What the heck does that mean anyway?  Most of the time what it means is that some piece of information that you wouldn’t normally disclose to others, like a credit card or your social security number, has been released unintentionally, and perhaps maliciously (e.g., stolen).  About five years ago states began passing data breach privacy laws that required authorized possessors of such information to report to victims when a breach occurred.  There were basically two goals for such laws:

  • Provide individuals warning that they may have suffered identity theft, so that they can take some steps to prevent it, like blocking a credit card or monitoring their credit reports; and
  • Provide a more general deterrent by embarrassing companies into behaving better. “Sunlight as a disinfectant,” as Justice Brandeis wrote.[1]

A study conducted by Sasha Romanosky, Rahul Telang, and Alessandro Acquisti at CMU found that as of yet there can be no correlation found between these laws and identity theft rates.  This could be for many reasons why the correlation isn’t there.  First, actual usage of the stolen information seems to be only a small percentage.  Second, it may be that just because a light has been shined doesn’t mean that there is anything the consumer will be capable or willing to do.  For instance, suppose you buy something at your-local-favorite-website.com.  They use a credit card or billing aggregation service that has its data stolen, and so that service reports to you that your data has been stolen.  You might not even understand what that service has to do with you.  Even if you do, what are the chances that you would be willing to not use your-local-favorite-website.com again?  And if you hear about such a break-in from someone else, would it matter to you?  Economists call that last one rational ignorance.  In other words, hear no evil, see no evil.

Add to all of this that some people have said that there are huge loopholes in some of the laws.  At WEIS and elsewhere several not-so-innovative approaches were discussed about how some firms are getting around the need to disclose.

This paper is not the final word on the subject, but clearly work needs to be done to improve these laws so that they have more impact.  As longitudinal studies go, this one isn’t very long.  It’s possible we’ll see benefits further down the road.

[1]  The Brandeis quote could be found in the paper I cited (which is why I used it).

Time to Takedown: Successes and Failures

Takedown is a term used by Internet service providers and law enforcement officials that means the involuntary removal of a computer from the Internet.  For instance, if a computer has been compromised and is attacking other computers, a takedown is seemingly appropriate.  Tyler Moore and Richard Clayton have done some analysis on how long it takes to get a site off the net when it is doing something anti-social.  They look at about six different circumstances: phishing, defamation, child pornography, copyright violation, spam and bot sites, and generally fraudulent web sites.

Not surprisingly, firms such as banks that actively defend their brand are able to expunge hosts serving bogus content the fastest, and service providers are the most cooperative (the numbers cross jurisdictional boundaries).  Sites harboring material that exploit of children takes 10-100 times longer than banks.  That’s an enormous difference.  There are several likely reasons for this difference.  First, banks are acting in their clear best interest and do not mind shouting at whoever they need to shout at to get rid of material.  They’ve also likely developed strong relationships with service providers to speed the process.

The data on child protection is somewhat skewed by a single source, and that source had substantial jurisdictional issues, in as much as they did not feel empowered to deal directly with certain governments and service providers outside the UK, and in particular in the United States.  Worse, images that were removed had a tendency to re-appear on the very same web sites, indicating that either the site was re-compromised or it was poorly managed or both.

The data points to a clear need for stronger coordination by service providers throughout the world to protect children.  The fact that banks are able to be more successful in removing content that offends them demonstrates that it is possible when self-interest is a factor.

In the area of copyright violation, the RIAA has had success in removing sites that are clearly violating copyrights.  By injecting themselves into P2P networks the RIAA has been able to determine many sources of copyright violation.  The paper does not have a data source to analyze takedown periods.